One of the largest mistakes a major smartphone manufacturer can make is a functional error that leads to a massive recall. For Samsung, the Samsung Galaxy Note 7 was considered to be one of the best smartphones of its size. But it had a very serious battery issue in which the battery of the Note 7 could possibly explode when hooked up to a charging cable. The main cause of the issue was that the Note 7 had several power-intensive functions that ultimately made the battery overused and damaged very quickly. After the first case of an exploding Note 7, a tremendous wave of recall has occurred, causing Samsung billions of dollars.
After the failure of the Samsung Note 7, Samsung has created a new agenda when creating new phones. Instead of simply focusing on competing directly with Apple’s iPhones, Samsung has been focusing on winning back the trust of their original users in an effort to revert the harsh effects of Note 7 battery failure. The Samsung Galaxy S8 will be the first phone to release after the major incident, so many users are looking to Samsung to see how they prevent another issue from happening again. There have been several claims from new reports indicates that Samsung has contacted a third battery maker to provide for Galaxy S8, showing the steps Samsung is taking to ensure that the battery problems of the Note 7 do not every happen again.
In response to the Note 7’s overwhelming recall, Samsung had decided to delay the Galaxy S8 from late February to late March to confirm safety to use the Galaxy S8. In regards to battery safety, Samsung had announced a series of additional battery tests that may prevent the same issues of the Note 7 from happening again. According to Samsung, the main issue with Galaxy Note 7 issues was the use of Samsung SDI and ATL batteries that were incorporated into the Note 7. Even though Samsung is hiring a new a company to supply batteries for the Galaxy S7, SDI and ATL will also supply batteries.
Samsung has also been pushing other major multimedia corporations to provide the manufacturing of the batteries for new Samsung phones. Companies like Sony, Murata, and LG have been rumored to make batteries for the Galaxy S8. By adopting batteries from Sony, Samsung will shift in its fundamental infrastructure in terms of running how the phone is created. Specifically, Sony’s batteries do a provide a higher heat-resistant, a characteristic that was desperately needed in the Note 7, but less energy efficient compared to other major corporation’s batteries. Coupled with Sony’s limited production capacity, Samsung was very hesitant to even consider adopting Sony’s batteries earlier.
But, Samsung has decided to keep batteries for all models the same, effectively reducing the risk of unforeseen battery issues as having only one battery allows for much more testing on a single model. The Galaxy S8 and Galaxy S8 Plus models will have the exact same battery capacity as the Galaxy S7 and Galaxy S7 edge. Although Samsung had faced failure when they had to recall all of their Note 7 models from consumers when the Note 7 began to malfunction, the corporation is taking the necessary steps to preventing any other mistake from happening in the new Galaxy S8 models that Samsung is planning to announce late next Month.