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Twilio to cut about 5% of total workforce

The logo of communication company Twilio is displayed at the Collision conference in Toronto, Ontario, Canada June 23, 2022. Picture taken June 23, 2022. REUTERS/Chris Helgren/File Photo
The logo of communication company Twilio is displayed at the Collision conference in Toronto, Ontario, Canada June 23, 2022. Picture taken June 23, 2022. REUTERS/Chris Helgren/File Photo

To achieve profitable growth, cloud communications platform Twilio Inc. (TWLO.N) announced on Monday that it will lay off about 5% of its overall staff, equivalent to 295 employees, by the first quarter of 2024.

Within the last three months of 2023, the business anticipates incurring costs ranging from around $25 million to $35 million due to the restructuring procedure.

Following a series of layoffs at the beginning of the year, IT businesses have gradually reduced their workforce. Companies like Microsoft-owned LinkedIn (MSFT.O) and Spotify (SPOT.N) have made the announcements of these layoffs.

At the beginning of this year, Twilio laid off 17% of its workforce and shut down a number of its operations. In addition, the cloud service provider with headquarters in San Francisco reiterated its forecast for the fourth quarter and the fiscal year that will close on December 31, 2023.

Through the improvement of internal procedures and the enhancement of resource allocation, the restructuring activities are targeted at maximizing the organization’s operational efficiency. The staff at Twilio is being strategically aligned to strengthen its skills in critical areas. This will ensure the company can efficiently satisfy the market’s expectations through a simplified approach.

The fact that Twilio has decided to optimize its staff demonstrates the company’s dedication to agility and resilience in the face of a quickly shifting technical world. As a result of this strategic decision, Twilio has demonstrated its commitment to achieving operational excellence, innovation, and sustained development within the rapidly developing technology sector.

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